Le Tandem

Community Social Pediatrics Centre (CSPC) located in Magog and Stanstead (Service Hub)
  • Annual Reports

    We proudly present you our 2021-2022 Annual Report. To read this document, as well as the 2020-2021 Annual Report, click on the following links:
    (Please note that those documents are in French only)

    Read the 2021-2022 annual report 

    Read the 2020-2021 annual report 


    Thank you for supporting Le Tandem!

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  • What is Community Social Pediatrics?

    Community Social Pediatrics is an integrated care approach centered on the child’s needs and focused on the strengths of the child, their family and their environment.

    This proximity model unites the expertise of medicine, law and social sciences in order to identify, reduce or eliminate toxic stresses that affect the development of children living in vulnerable circumstances or coming from socially or materially disadvantaged backgrounds.

    By collaborating closely with the family and significant people around the child, along with an interdisciplinary team and several community partners, the Community Social Pediatrics Centre Le Tandem’s intervention aims to follow children (0-17 years old) on their life path to help them reach their full potential with their fundamental rights in mind.

    The CSPC Le Tandem seeks the early detection of any child who’s vulnerable situation could affect their health, their development and their integration into school. The CSPC assesses the child’s overall situation in order to:

    • Identify the source of their difficulties and those experienced by their family
    • Mobilize the committed resources surrounding the family
    • Identify the child’s needs 
    • Develop an action plan specific to each child

    The CSPC Le Tandem allows a more complete diagnosis using a multi-level assessment, which includes the physical, mental, and emotional wellbeing of the child.


  • Why thinking about consulting at the CSPC Le Tandem?

    • The child is aged between 0 and 17, and lives on the MRC Memphremagog territory
    • The child is excluded or seems to have reached an impasse with the Early Childhood Network, the school network or the health and social services
    • The child and their family need consistency in the services put in place because of the complexity of their ecobiodevelopmental framework
    • The child has a physical and/or psychological health problem related to psychosocial disorders (example: development disorders, autism, growth delay, learning disabilities, behavioral disorders, attention deficit, hyperactivity, communications problems, etc.)
    • The child needs specialized pediatric services to help reach their full potential and to balance their overall health when there is a lack of resources within the community.
  • How to access the CSPC Le Tandem?

    3 ways to access, thanks to a flexible approach to services

    1- Proximity
    The child and their family are free to come on their own initiative (voluntarily). Following the request, is a pre-assessment by either the social worker or the clinical manager. At this stage, information is gathered on the child and their family’s biopsychosocial situation. It then leads to an internal referral (services within our clinic), or an external referral (services within the community).

    2- Screening
    The child participates in recreational and educational activities that facilitate dialogue, which promotes trust in the relationship. The clinical team and the volunteers observe needs and strengths and identify toxic stresses, if any. The information is communicated to the clinical manager in order to determine preventive action strategies.

    3- Referral
    Referral processes are intended to be simple, user-friendly and to respect confidentiality. The referents can call the centre directly or can accompany the families. The referral may come from a member of the community (friends, extended family, neighbour), public institutions (schools, CLSC, Youth Protection Centre), community organizations, doctors from medical clinics, private organizations, Early Childhood Network. (Collaboration agreements are made with various partners).

  • Our approach

    • To welcome with dignity, in the warmth of familiar surroundings and without judgment
    • To reach them in their experience
    • To stimulate the reappropriation of powers, skills and capabilities
    • To engage in efforts to find creative solutions
    • To collaborate with public network partners and community and private organizations
    • Act early and throughout the child’s path
  • Our target customers

    Children and teenagers living on the MRC of Memphremagog territory presenting the following problems:

    • Health problems
    • Development disorders
    • Behavioral disorders
    • Delay in speech development and communication issues
    • Emotional and psychosocial disorders
    • Adjustment disorders
    • Signs of hyperactivity
    • Ongoing academic difficulties
  • The child is our number one priority

    Social pediatrics offer a continuum of supports and services, including:

    • Assessment-Guidance in social medicine
    • Psychosocial and psychoeducational services
    • Legal services
    • Art therapy and music therapy
    • Community mentoring
    • Specialized services (occupational therapy and speech therapy)
    • Scheduling of various activities
    • 1 out of 2

      51% of English-speaking children living in the MRC of Memphremagog are vulnerable in at least one area of overall child development, compared to 24.8% among French-speaking children. (Report from Enquête Québécoise sur le développement des enfants à la maternelle, 2012)

    • 600

      … more words known by a 3 year-old child from a privileged background as opposed to a child from an unprivileged background.

    • 3 years-old

      … is the age where specialists already observe the damaging effects of toxic stresses and morbidity on the morphology of the brain, which appears much smaller.

    • 5 schools

      In the MRC of Memphremagog:
      2 elementary schools in Magog
      2 elementary schools in Stanstead
      1 elementary school in Eastman
      Appear on the list of schools SIAA (Stratégie d’Intervention Agir Autrement) because their index of social-economic environment is higher than 8/10.